Plugin and extension

Extension: after it just worked

Sent after a user installs and first uses a browser extension, plugin, or add-on. Captures the does-it-just-work moment.

The whole promise of an extension is that it disappears into the job and just works. This template asks the user, right after first use, whether it delivered on that quiet promise, in a line or a quick clip. Copy it free and make it yours.

Subject

Did it just work for you?

Email body

Hi {{name}},

You installed {{product}} and put it to work, and with an add-on the dream is simple, that it just quietly does its job from the first click.

Would you tell us whether it did, in your own words? Whether setup was painless and it behaved the way you hoped right away. You can type it in one line or record a quick video, whichever is less effort for you.

{{link}}

We are a small team building {{product}}, and people skim words from real users before they trust an add-on with their browser. An honest line from you tips that decision. Thank you.
{{sender_name}}

The placeholders

Swap these in for your own details

{{name}}The recipient's first name. Falls back to a friendly greeting if you do not have it.

{{product}}Your product, service, or business name.

{{sender_name}}Your name. It also becomes the From name and the reply-to address.

{{link}}The link to where they leave their words. It becomes the button in the email.

Why this one works

What makes this a good ask

Names the core promise of any add-on, that it just works
Asks specifically about setup and first-use behavior
Offers the type-or-record choice to remove all friction
Speaks to browser-trust hesitation unique to extensions

Want to get the timing and tone right before you send? Read our full guide to testimonial request emails.

Want this sent and tracked for you?

testimonials.ltd sends this email for you, links it to a page where your customer leaves their words, and shows you who opened, clicked, and replied. Pay once, keep every one.

Start with testimonials.ltd

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