Email templates/Nonprofit and community
Nonprofit and community

Nonprofit: invite someone you helped

Sent to someone the nonprofit served or supported. A tactful, dignified, pressure-free invitation to share their experience.

Asking someone you have served for their story requires care above all, because their dignity matters more than any testimonial. This template gives them complete control, makes clear there is no obligation, and centers the ask on helping the next person reach out. Copy it free and make it yours.

Subject
Only if it feels right
Email body
Hi {{name}},

We were glad to walk alongside you through {{product}}, and we hope things feel a little steadier now. This note comes with no obligation at all.

If it ever feels right, would you share whatever part of your experience you are comfortable putting into words? Only what you choose, nothing you would rather keep. There is no wrong way to say it, and a single honest line is more than enough.

{{link}}

We are a small team, and when someone considering reaching out hears it in the words of a person who has been there, it can be the thing that helps them take the step. Thank you, truly, either way.
{{sender_name}}
The placeholders

Swap these in for your own details

{{name}}The recipient's first name. Falls back to a friendly greeting if you do not have it.
{{product}}Your product, service, or business name.
{{sender_name}}Your name. It also becomes the From name and the reply-to address.
{{link}}The link to where they leave their words. It becomes the button in the email.
Why this one works

What makes this a good ask

  • Leads with dignity and an explicit no-obligation clause
  • Hands full control over what they share to them
  • Reassures there is no wrong way and a single line suffices
  • Frames the why around helping the next person, not the org

Want to get the timing and tone right before you send? Read our full guide to testimonial request emails.

Want this sent and tracked for you?

testimonials.ltd sends this email for you, links it to a page where your customer leaves their words, and shows you who opened, clicked, and replied. Pay once, keep every one.

Start with testimonials.ltd